650-365-6743   82 5th Avenue, Redwood City, CA | Checkout
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What are your store hours?
Where are you located?
What languages do you speak?
Can my order be delivered?
Do you offer corporate charge accounts?
What if my equipment breaks down at the job site?
What will I need when I come to rent equipment?
What types of policies apply to rental equipment?
Can I rent equipment for the entire month?
Do I need to replace the gas in my equipment before returning it?
What if I am not able to return the equipment by 5:00pm?
What if I rent equipment the day before a holiday?
Do you charge tax on rental equipment?
Do you offer training?
Are you hiring?


What are your store hours?
Monday - Friday 7:30am to 5:00pm
Saturday – Sunday 8:00am to 5:00pm

 

Where are you located? | Driving Directions
Our store is located at 82 5th Avenue in Redwood City, California.

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What languages do you speak?
To better serve all of our customers we have several staff members who are fluent in Spanish.

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Can my order be delivered?
Yes it can. We deliver orders within an approximate geographical region from Mountain View to Hillsborough. Delivery rates are billed at $120.00 per hour both ways with a minimum charge of $45.00 each way. It is always preferable to receive ample notice, but we work with our clients to provide superior customer service and make every attempt to deliver equipment as soon as possible.

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Do you offer corporate charge accounts? | Credit Application
Yes we do. Once you have established a working relationship with AAA Rentals you may apply for a corporate charge account by downloading and completing the Credit Application Form. Our staff will work with you on setting up guidelines and cycles for your specific account. For more detailed information please speak with our office.

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What if my equipment breaks down at the job site?
We maintain equipment in top working order and never knowingly rent a piece of equipment that is not working properly. If you have any problems with our rental equipment please call our office. Many problems, especially starting equipment, can be resolved easily on the phone. In the case where the equipment is deemed non-operational you may return the equipment and we will exchange it for another machine and restart your rental time period.

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What will I need when I come to rent equipment?
In order to rent equipment you will need a valid ID and a form of deposit. Your deposit can be a Visa Card, MasterCard, local company check or substantial cash amount.

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What types of policies apply to rental equipment? | Rental Policies
We do have a set of store policies that you can review before renting equipment, but being a small, independently owned firm allows us to provide some flexibility to our customers.

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Can I rent equipment for the entire month?
Yes you can. We rent equipment by a minimum time period, the day, the week or the month.

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Do I need to replace the gas in my equipment before returning it?
Yes, or you can pay $5.00-$6.00 per gallon for replacement gas or fuel.

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What if I am not able to return the equipment by 5:00 pm?
Standard 3-hour rentals that are checked out at 2:00pm should be returned by 5:00pm. If you are not able to return your equipment by then, you may return the equipment the next day between 7:30 and 8:30 am. Let our staff know the amount of time you used the equipment and you will be charged accordingly.

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What if I rent equipment the day before a holiday?
We do have designated holidays throughout the year when our store will be closed. If you rent equipment that should have been returned on a holiday you may return the equipment the next day we are open and let our staff know the amount of time you used the equipment. If you did not use the equipment on the holiday you will not be charged for that day's rental.

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Do you charge tax on rental equipment?
The rental rate that you see is what you pay, excluding the optional 10% Damage Waiver. Any taxes are already included.

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Do you offer training?
Safety is an important aspect of our job and we work with each customer to make sure they understand how to safely operate their rental equipment. In addition, we are able to offer OSHA certification for contractors on specific equipment such as scissor lifts and powder actuated tools or stud guns. If you have any special needs please feel free to give us a call and we will do our best to address them.

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Are you hiring? | Job Application
Like any business our employee base changes from time to time. If you are interested in working in the rental industry, have a special skill or trade and have excellent people skills, submit your application and one of our staff will get back with you.

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